Terms and conditions
These terms are in effect from 1st January 2018 until further notice.
Restless is the trading name of Juice Creative Limited, The Foundry, Parvilles, Hatfield Heath, Herts CM77 7AT. Company registration number 3847023. VAT number 740878214.
These terms are subject to variance, from time to time, without notice, subject to the details below. These terms will apply to all Restless (trading name of Juice Creative Limited), estimates. The price estimated is correct at the time of estimating and is valid, under these stated terms, for 30 days from the issue date, however, final invoice prices may vary from the initial estimate, this may be due to various factors, not exclusively including: changes and amendments made by client to quantity, times, deadlines, scope and content of project, delivery details, also the time taken in completing the component tasks, any alternations to the specification or brief may incur additional costs.
All prices quoted may be subject to VAT, (UK Value Added Tax) which is not chargeable on all services or goods, especially such as are wholly consumed outside the UK. VAT will be charged, as appropriate at the prevailing rate on the day of raising the invoice and as dictated by HMRC.
All goods and services, designs, creative work either real or intellectual, digital or tangible, are the property of Restless (trading name of Juice Creative Limited), and remain such until paid for in full including tax and delivery charges. Restless (trading name of Juice Creative Limited) reserves the right to recover or hold back such items in dispute, pending resolution.
In acceptance of this estimate, you are entering into an agreed contract for creative design work, goods or services with Restless (trading name of Juice Creative Limited). A purchase order and part payment may be required from the client before commencing the work outlined in this estimate.
Should a client abandon any project prior to completion, for their own reasons including third party reasons, a minimum of 50% of the total estimate or quote for services will be raised, although such sums may be greater than 50% depending on Restless time and work and also third-party materials expended on the task or project. The level of charge will be in the sole judgement of Restless (trading name of Juice Creative Limited). Restless (trading name of Juice Creative Limited) will use any provided PO to cover any abandoned project invoice unless an alternative PO is supplied by the client. Physical goods ordered will be delivered and invoiced for if they have been ordered from third-party suppliers at the time of
For new clients, a minimum deposit payment of 25% of the order value, plus VAT, is required upon Restless (trading name of Juice Creative Limited) commencing the work. Please note that if the estimate is related to the build of a website Restless DO NOT support Microsoft IE10 or below by default or as part of a standard estimate. Therefore, should you require IE10 or below support please notify Restless immediately for further discussion (n.b updated 02/06/16).
For website design and build projects when accepting the estimate you are entering into an agreed contract of creative work with Restless (trading name of Juice Creative Limited). A purchase order and part payment of 25% will be required from the client before commencing the work outlined in the estimate with a further 50% payable before the go-live date agreed and the remaining 25% payable 30 days after the launch of the website. Please note if the website is hosted on third party servers full payment is always required prior to final transfer. Restless (trading name of Juice Creative Limited) reserve the right to themselves alone to place credit for the design and build on a client’s website; variance of this term is by express written confirmation prior to launch.
Restless (trading name of Juice Creative Limited) reserve the right to levy charges on all outstanding invoices in line with the following: Default contract settlement date shall be 30 days from the date of invoice unless expressly agreed in writing before the contract being started. The settlement is deemed to be made when cleared funds are transferred into the appropriate Restless (trading name of Juice Creative Limited) nominated account and payments received after these dates will be termed as overdue. Should an account become ‘overdue’ Restless (trading name of Juice Creative Limited) may elect to levy a charge at a rate of £25.00 per 7 day week that the account remains overdue; such a charge being the basic administration charge Restless (trading name of Juice Creative Limited) will levy for dealing with an overdue account, making telephone calls, sending and receiving letters, email
and other communications in relation to the overdue account. Such sums as due in respect of overdue account management will be levied by invoice, as Restless solely shall determine.
Should an overdue account remain unpaid and as a result, legal action be taken or legal advice be sought, the client will remain liable for all costs and charges incurred thereto by Restless (trading name of Juice Creative Limited). If legal action is taken to recover overdue sums, all costs, including interest upon the outstanding sum, will be sought, including interest at 4% above the HSBC base lending rate, from time to time.
There is strictly no variance from these terms whatsoever, except those expressly agreed in writing before starting the work described in the estimate. All means of correspondence shall be valid including electronic and telephonic. The law that applies to all works, contracts and to these terms will be that of England and Wales.
Payments of deposits and balances may be made to:
HSBC,18 NORTH STREET
HERTS CM23 2LP
Account name: Juice Creative Ltd
Sort code: 40-12- 03
Account no.: 41369385
Please quote the estimate or invoice number on payment notices when making payment.
VAT No: 740 8782 14