ELT Catalogue 2018

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BUSINESS ENGLISH & ESP
78
B1 B2
B1+ B2
B1 C1 A2 B2
B1+ C1
Telephone English
JOHN HUGHES
• The course equips Business English students
with the skills necessary for making a successful
phone call, such as sounding friendly and polite
or making small talk.
• Students learn how to build successful relationships
on the phone with a focus on telephone etiquette
and the conventions of making phone calls
in the English-speaking world.
• The Student’s Book contains an Audio CD to
demonstrate elements such as pronunciation
and tone, so that this flexible course can easily be
used in the classroom or for self-study.
• The Phrase Bank is organised into clear and
functional areas as it provides a quick practical
reference to support students in their phone calls.
• Learning is reinforced and confidence is developed
through additional practice in the Review section
at the end of each unit.
9781405082211
International English
for Call Centres
BARRY TOMALIN, SUHASHINI THOMAS
• Written by Barry Tomalin, Director of Cultural
Training at International House London and
Suhashini Thomas, a native Hindi and teacher
of English as a Foreign Language.
• Cultural references help to build students’
understanding of unfamiliar concepts, building
empathy and understanding.
• The book highlights the key differences between
UK and Indian communication styles, helping
learners handle conversations more effectively.
• The Student’s Book and accompanying
CD-ROM can be used in a classroom setting
or for independent study, subject to requirements.
• Follow-up resources help international students
learn more about life in the UK using real life
contexts and localised language.
9780230638969
Email English 2nd Edition
PAUL EMMERSON
• Email English contains a wealth of practice
activities, all of which can be used for self-study
or with a teacher in class.
• Students learn all the basics; including making
requests, arranging meetings and checking
recipient understanding.
• Training describing business trends, relating cause
and effect and reporting equips learners with the
essential email skills.
• A large number of style-awareness activities
give direction on appropriate communication
styles including formal and informal.
• An easy-to-use phrase bank provides over
500 key expressions.
9780230448551
Presentations in English
ERICA J. WILLIAMS
• The book presents language, advice, delivery
tips and presentation techniques developing
the skills and knowledge to give effective
presentations in English.
• The DVD follows the progress of real students
and offers insights into their learning, models
to follow and opportunities for analysis.
• Presentation language is taught and practised
with emphasis on how to use it effectively.
• The course structure allows to either work through
the chapters progressively or dip in to find the skills
and language most useful for the lesson.
• Full Teacher’s Notes are available to download
as a highly useful reference and planning resource.
9780230028784
Meetings in English
BRYAN STEPHENS
• The twenty units can be studied independently
from each other, meaning this course can be used
in the business English classroom as supplementary
or intensive material, or as a self-study manual.
• A variety of case study scenarios provide realistic
contexts that learners can engage with and relate to.
• Students grasp strategies for teleconferencing
and video-conferencing and benefit from
systematic coverage of all meeting stages from
planning to follow-up.
• Intercultural meeting situations are given
particular coverage so that learners can familiarise
themselves with real world situational examples.
• A Can do checklist allows each student to prioritise
material relevant to their needs before study and
to monitor progress.
9780230401921
Networking in English
BARNEY BARRETT, PETE SHARMA
• All language is contextualised for learners via the six
characters that appear throughout the course who
present a range of voices and personality types.
• The Needs Analysis for students at the beginning
of the book identifies areas of individual focus.
• Review sections and word lists consolidate the lexical
input that is important in conversational English.
• Students learn how to confidently converse
in a natural and casual manner through the
cultural and networking tips provided as extra
support and background information.
• My Social Planner enables students to store
the phrases and vocabulary most relevant to them.
9780230732506
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